Privacy Policy
Last Updated: September 27, 2026
At VIREX, your privacy matters to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and transparent.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our store or place an order, we may collect the following information:
Personal Information: Your full name, phone number, email address, and delivery address.
Order Information: Details about the products you purchase, including your selected T-shirt or hoodie, size, color, and order history.
Communication Information: Messages and information you provide when contacting us through WhatsApp or other communication channels.
Technical Information: Certain information about your device and browsing activity, such as your IP address, browser type, and interactions with our website, where applicable.
We only collect information that is reasonably necessary to provide our services and process your orders.
How We Use Your Information
We use your personal information for the following purposes:
To process, confirm, and fulfill your orders.
To arrange delivery of your products to the address you provide.
To communicate with you regarding your order, delivery, or customer service requests.
To manage returns, exchanges, and refunds.
To improve our website, products, and customer experience.
To prevent fraudulent transactions and protect our business.
To send promotional offers, updates, or marketing communications where permitted and, when required, with your consent.
Print-on-Demand Products
VIREX specializes in print-on-demand T-shirts and hoodies featuring original designs.
When you place an order, certain information may be shared with our production partners or service providers as necessary to prepare and fulfill your order.
We only share the information needed to produce and deliver the products you purchase.
Sharing Your Information
We do not sell your personal information to third parties.
However, we may share certain information with trusted service providers when necessary to operate our business, including:
Delivery Companies: To deliver your order to the address you provide.
Production Partners: To print, prepare, and fulfill your products.
Website and E-commerce Providers: To operate and maintain our online store.
Payment Service Providers: Where applicable, to process payments securely.
Legal Authorities: When disclosure is required by applicable law or a valid legal request.
These parties may only receive information necessary to perform their respective services, subject to applicable requirements.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to safeguard your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, resolving disputes, and meeting applicable legal or accounting obligations.
When your information is no longer needed, we take appropriate steps to delete or anonymize it, where applicable.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website performance, and support relevant marketing activities.
You may be able to manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
Where required, we will seek your consent before using non-essential cookies or tracking technologies.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Object to certain types of data processing.
Withdraw your consent for processing activities based on consent.
Opt out of promotional communications at any time.
To exercise your rights, please contact us using the contact details provided below.
Marketing Communications
We may send you promotional messages, special offers, or updates about our products where permitted by applicable law.
You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the message or contacting us directly.
Please note that you may still receive essential communications regarding your orders and customer service requests.
Third-Party Links
Our website may contain links to third-party websites or services.
VIREX is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and products are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from children without appropriate authorization where required by law.
If you believe that a child has provided us with personal information inappropriately, please contact us so we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.
Any updates will be published on this page, along with the revised "Last Updated" date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our official WhatsApp channel or the contact information available on our website.
VIREX — Your Style. Your Identity.